Privacy Policy

At ScrapAnyCar.co.uk, we are committed to safeguarding your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you visit our website or use our services.

1. Information We Collect
We collect the following types of personal information:
1.1 Information You Provide Directly

Your name, email address, phone number, and address.
Vehicle details, including make, model, registration number, condition, and location.
Payment details, such as bank account information (if required for payment purposes).

1.2 Information Collected Automatically

IP address, browser type, operating system, and device type.
Website usage data, including pages visited, time spent on the site, and referral sources.
Cookies and similar tracking technologies (see Section 6 for more details).

2. How We Use Your Information
We use your information to:

Provide you with our services, including vehicle valuation, collection, and payment.
Contact you regarding your booking, quotation, or account.
Improve our website, services, and customer experience.
Comply with legal obligations, such as record-keeping and fraud prevention.

3. Sharing Your Information
We will not sell, rent, or share your personal information with third parties, except as outlined below:
3.1 Service Providers
We may share your information with trusted third parties that help us deliver our services, such as:

Vehicle collection agents.
Payment processors.
IT support and hosting providers.

3.2 Legal Compliance
We may disclose your information if required by law or to protect our legal rights.

4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. For example:

Booking and payment records: Retained for 30 days for legal and auditing purposes.
Website analytics data: Retained for up to 30 days to monitor website performance.

5. Your Rights
You have the following rights regarding your personal data:

Access: Request a copy of the information we hold about you.
Correction: Ask us to correct inaccurate or incomplete information.
Deletion: Request the deletion of your personal data (subject to legal or contractual obligations).
Restriction: Ask us to limit how we use your data.
Objection: Object to the processing of your data for certain purposes, such as marketing.
Data Portability: Request a copy of your data in a machine-readable format.

To exercise your rights, contact us at info@scrapanycar.co.uk.

6. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to:

Remember your preferences and settings.
Analyse website traffic and improve our services.
Deliver personalised content or advertisements (if applicable).

You can control or disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

7. Security
We take reasonable steps to protect your personal data from unauthorised access, disclosure, or misuse. These measures include:

Encryption of sensitive data.
Secure servers and firewalls.
Regular security audits and updates.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing your personal information.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: info@scrapanycar.co.uk
Phone: 0800 689 4934